December 2, 2016 at ten:39 pm I’ve under no circumstances experienced a problem with without end 21 right until now, I am very upset with the customer support I've obtained. Here is my predicament I been given a promo code to shop twenty% from the weekend of Black Friday now rather than me waiting until cyber Monday I figured why not place an purchase considering that I've a promo code. Very well I picked out a few points And that i key in my promo code I acquired and it didn’t perform I tried 3 periods till I figured why not only area the buy and phone for good 21 that can help me regulate this buy. properly thinking of it absolutely was a late Friday night I wrote an email by means of the web site no one at any time responded so I wrote A different one particular on Monday nevertheless no response. So nowadays I chose to connect with given that I hardly ever obtained an email about this becoming transported I figured perhaps there was a delay or challenge nobody has contacted me.
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April twenty five, 2014 at 4:17 pm I went to the Union Square retail outlet in NYC to exchange a best I had bought a few days before. The shop assistant refused to simply accept the top again because it didn't Have a very label on it even if it was sold without a label. To confirm my position I went to retrieve within the rail numerous much more of the same tops, none of which experienced labels. As I walked in the direction of the stairs the store manager stepped in front of me wanting to drive me to stumble upon her. I stopped brief and raised my hands to forestall me touching her, Even with this she and two other assistants claimed I had assaulted her. The 2 other assistants couldn't of quite possibly found nearly anything from their positions anyway. Outraged which they accused me of assault – I haven't assaulted anyone in my lifetime – I shouted my innocence.
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Is this plan set up in all of your merchants or Is that this merely a bullying exercise done by your employees who simply call by themselves supervisors?
Your help During this subject is tremendously appreciated, And that i am assured that you're going to handle this graceless carry out of this employee in a very fashion that could restore purchaser fidelity within the Forever 21 institution.
I'm the supervisor For brand spanking new enterprise o Focus on Trading and I want to provide our corporation´s expert services in importing for you personally below in Brazil. I am sending this hopefully to have the ability to send out for you or into the people today that's taking good care of this undertaking listed here a file using a folder outlining the infrastructure and products and services of Goal Buying and selling Corporation.
I’m sorry Nevertheless they simply just have horrible customer care and both equally the associate along with the supervisor I spoke to were down correct rude. By no means did they seemed problem and instead experienced Mindset dripping from their voices.
I just needed to complain regarding the Forever 21 keep #3509 in Montebello. I used to be there yesterday October six, 2016 at 1249 and created a purchase totaling $72.seventy nine. All through the acquisition, anything was Improper With all the sign-up along with a so-termed “manager†was known as to resolve the problem and many of us turned distracted. By the time I obtained residence I noticed I had neglected a bomber jacket I'd obtained, but it was far too late to simply call given that The shop could well be shut. I known as currently ten/seven and boy was that a large slip-up. The young lady who to begin with answered the mobile phone stated “I feel the jacket was place during the office, allow me to Examine if it’s nevertheless thereâ€. She never ever came back again to your cell phone, alternatively it absolutely was a guy. The man mainly stated that “they don’t keep merchandise left behind†and “will not be answerable for merchandise still left powering†and if I wanted them to help you me I'd to indicate up with receipt as well as merchandise, which I didn’t have.
March 6, 2017 at 10:02 am I got a gown for my baby it was her photo day in school I washed the gown just how the lt mentioned to it shrunk when I known as they informed me to Go Here negative I requested to talk to a Mg they told me no and hung up Terrible impolite the Lady was named soffie
Message : Good day, I procured a few tops for my daughters on the internet and they shrunk when they have been washed and my daughters are not able to wear them any more, as They can be now “crop†tops and aren’t permitted inside their faculties. I’ve been incredibly disappointed in the caliber of your items. One of many order figures is 53557563 as well as the item number is 2000167386. The opposite merchandise is from get 52808178 and it was merchandise amount 2000077099. These shirts ended up washed in chilly water so I’m not sure why they might shrink? I’m so discouraged with seeking this content to return items at the store as the transport invoice is needed and at this point, we don’t have it any more as they were procured some time in the past and my daughters saved these new shirts to put on to highschool.
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September 9, 2014 at 7:37 am I’m an worker at Permanently 21 & one of the largest problems that I have occurring at this time is the fact just recently they improved our closing shift to some later on hour. & now The majority of us, don’t Possess a transportation so buses do halt working . & we complained about this to our co(s) of our retail outlet, & they tell us they can’t be capable to alter it since it’s “favoritism†to do this.
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